Privacy Policy

We collect the information you choose to submit through customization, test drive, and enquiry flows. This typically includes your name, email address, phone number, preferred model, and any message you send to the showroom.

We may also collect basic technical information such as browser type, referring page, and device characteristics so the site can remain stable, secure, and easier to improve over time.

Your information is used to respond to your request, prepare showroom follow-up, arrange test drives, and help the BYD Zimbabwe team continue a conversation that you started on the site.

If you customize a vehicle and then contact the showroom, the goal is to preserve context so you do not have to repeat the entire process from the beginning.

We only share personal information where it is necessary to deliver the requested showroom service, comply with legal obligations, or operate the website safely with trusted service providers.

Information is retained only for as long as it remains relevant to the enquiry, customer relationship, legal requirements, or operational recordkeeping needs.

You can request correction or deletion of the personal information you have submitted through the site, subject to any legal or operational obligations that require retention.

For privacy questions or requests, contact the showroom directly so the team can respond using the same details tied to your enquiry.